TERMS OF
SERVICE

1. Overview

This website is operated by Tuff World and Tuff Blocc. Throughout the site, “we”, “us”, and “our” refer to the brand. By using our site or purchasing from us, you engage in our service and agree to these terms.

2. Eligibility

You must be at least 18 years old or have permission from a parent/guardian to use this site.

3. Products & Services

• All products are subject to availability
• We reserve the right to limit quantities
• We may discontinue products at any time

We aim to display products as accurately as possible, but we do not guarantee exact color or detail due to screen differences.

4. Pricing & Payments

• All prices are listed in Nigerian Naira (NGN), but international customers may pay in other currencies (e.g. USD, GBP) via Paystack.
• Currency conversions are based on current exchange rates and may vary at the time of payment. Additional charges from your bank or provider may apply.
• We reserve the right to cancel orders in cases of fraud, errors, or misuse.

5. Orders

We reserve the right to refuse or cancel any order at our discretion. Once an order is placed, you will receive a confirmation. This does not guarantee acceptance of the order.

6. Intellectual Property

All content on this website — including designs, logos, text, images — belongs to Tuff World / Tuff Blocc and may not be used without permission.

7. User Conduct

You agree not to:

• Use the site for unlawful purposes
• Attempt to hack, disrupt, or misuse the platform
• Copy or exploit content without authorization

8. Returns & Exchanges

We want you to be completely satisfied with your purchase. Our policy lasts 7 days from the date of delivery.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.
• Specific items (like custom/bespoke orders or final sale items) are non-returnable.
• Return shipping costs are the responsibility of the customer unless the item was received damaged or defective.
• Refunds are processed to the original payment method once the return is inspected.

9. Limitation of Liability

We are not liable for:

• Indirect or incidental damages
• Delays caused by shipping partners
• Losses resulting from misuse of our products

10. Changes to Terms

We may update these terms at any time. Continued use of the site means you accept the changes.